Say It With Confidence Level 2

Speak and Write in Eng­lish Effec­tively (2 days)


This work­shop is designed for staff who expe­ri­ence these com­mu­ni­ca­tion prob­lems when speak­ing to senior man­age­ment, sub­or­di­nates and other stakeholders:

  • Anx­i­ety when com­mu­ni­cat­ing to supe­ri­ors in English
  • Dif­fi­cul­ties explain­ing com­plex ideas
  • Fear lead­ing a discussion
  • Con­fu­sion organ­is­ing ideas logically
  • Panic answer­ing questions
  • Lack of basic grammar
  • Inabil­ity to craft clear, con­sise emails
  • Reluc­tance to ask for and give clarification
say it with confidence 2 This work­shop helps staff to com­mu­ni­cate more clearly, con­cisely and cor­rectly. Par­tic­i­pants to take a listener/reader-centred approach to com­mu­ni­ca­tion so that their coun­ter­part receives the infor­ma­tion clearly, con­cisely and pro­fes­sion­ally. This means using gram­mar cor­rectly, organ­is­ing infor­ma­tion log­i­cally, deliv­er­ing it in sim­ple, clear parts, and ensur­ing clar­i­fi­ca­tion along the way.

Who needs to attend


Pre-intermediate to Intermediate-level Eng­lish speak­ers who need greater pro­fi­ciency and stronger con­fi­dence using English

Objectives​


Use verb tenses correctly

  1. Explain com­plex ideas
  2. Get and give clar­i­fi­ca­tion to ensure full understanding
  3. Lead a dis­cus­sion assertively
  4. Answer dif­fi­cult ques­tions clearly
  5. Han­dle dif­fi­cult conversations
  6. Speak to supe­ri­ors effectively
  7. Write clear, well-organised emails
  8. Use a reader-friendly lay­out in all writing
  9. Develop pre­sen­ta­tions quickly

Work­shop Highlights​


Gram­mar

  • The past, present and future
  • Word forms
  • Using verb tenses correctly

Explain­ing com­plex ideas

  • Divid­ing a topic into parts
  • Using ver­bal head­ings and bul­let points
  • Ensur­ing under­stand­ing while you speak

Email Writ­ing

  • Organ­i­sa­tion of information
  • Clear and con­sise wording
  • Effec­tive Lay­out the key to mak­ing writ­ing
    easy for the reader
  • Using cour­tesy in writ­ing to build relationships

Lead­ing and Speak­ing in Meetings

  • Describ­ing project progress
  • Describ­ing problems
  • Solv­ing problems
  • Plan­ning

Answer­ing dif­fi­cult questions

  • Clar­i­fy­ing the question
  • Clas­si­fy­ing ideas
  • Organ­is­ing thoughts quickly before speaking
  • Keep­ing it consise

Method­ol­ogy


This work­shop is highly inter­ac­tive with active par­tic­i­pant prac­tice through­out. Par­tic­i­pants will share expe­ri­ence, role play, and ben­e­fit from pair and group activ­i­ties. Par­tic­i­pants will also receive a com­pre­hen­sive work­book and prizes along the way, includ­ing copies of Marianna’s best-selling Eng­lish Fast & Easy books.


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